W New Orleans - New Orleans

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This is a very comfortable hotel, the staff is MORE than friendly and attentive. The location was perfect to walk anywhere you needed to. The parking is about $30 a night, which is not anywhere on this so be prepared. Other than that it was awesome!!!

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Room was a little small but considering the rate I paid, I can't complain to much. I really like the W hotels, but on this occaision my purse was stolen in the lobby and I was disappointed with the response from the staff. They did comp breakfast the next day, but considering the dilemma I was in being from out of town and having no access to a bank in Louisiana, and not being able to get back home for 2 more days, I think they should have done more.

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I was very worried about staying at this hotel because of mixed reviews. I must say it was one of the best hotels i've ever stayed in. The employees were very accomodating, I also noticed they try and go the extra mile with guest. I was impressed by them always calling me by name. The decor and atmosphere is for a yupie crowd, but very well done. I rented a car that i didn't need. This hotel is located next to everything. If you want to go a little further the hotel will give you a courtesy ride. I love this hotel and would highly reccomend.

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The W had the overall best customer service I've ever experienced in a hotel. Every single staffer I dealt with was polite, responsive, reliable, and friendly. The staff was immediately and totally attentive to every guest, whcih made any small complaints I had seem insignificant.

I loved my stay there!! Everything was perfect!

my girlfriend and i love new orleans. we had planned on staying in the french quarter even though the event i was attending was near the convention center in the warehouse district. when i saw that the W on Poydras St was only a few dollars more than the botique hotel we usually stay at we booked it. some of our favorite restaurants are just steps into the warehouse district with new ones popping up each year. the french quarter is not too far in the opposite direction. since we really like both areas this was perfect for us. the rooms are great, ipod docks and bliss products and the best concierge experience ever!

I had heard great things about W Hotels.I was excited about staying there. Were we disappointed! Things that should have been hot were cold and things that should have been cold were hot.Bath water was cold and no water pressure and room was warm. Faucet in tub dripped constantely.If you want a comfortable bed,I'd advise you to stay at the W in New Orleans.I do have to commend the staff. Very Friendly.

hotel staff was great. very helpful. valet parking was great and our car was waiting for us 10 minutes after we called for it. Room was good adn had great view of pool. not a bad walk downtown to bourbon.

Rooms are nice and comfortable, but for a high-end hotel some details aren't so well cared for. Hotel is not for the elderly. Loud modern music playing throughout the common spaces. Negative + Too few electrical outlets in the rooms. + Very basic bathroom with Holiday Inn-like fixtures and shower area. + Wall pictures are torn around the edges. + Black painted bathroom walls in need of a touch-up. + Untidy and overloaded power strip underneath the desk. Only place to plug in your laptop. + Valet is kind of slow. Positive + Outstanding staff. + Okay late-night room service. + Comfortable, well-decorated rooms. + Nice lobby and bar area. Very trendy. + Room was very quiet. + Beautiful wooden windowshades.

The lobby looked good, but the room itself was smaller and older than I expected. It was not 4 star grade hotel.

Common areas were exceptional - relaxed and inviting. Rooms were small, especially closet, but were in line with expectations for a boutique hotel. Staff was friendly and helpful. Overall, we had a great time and will stay there again.

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$28 a day for parking $15 a day for Wi-fi Warm tap water A slow draining, dirty tub Being able to hear conversations through walls Doors that easily slam and are clearly audible in your room... Not priceless

While the bed and plasma TV were great, the couch in the room had numerous stains and scorch marks. The staff was friendly and courteous, but overall the hotel just needed some extra polish.

I've stayed at more than a dozen hotels in New Orleans...the W Hotel is my favorite. The staff is wonderful, the linens and rooms are wonderful, and the gym is great!

The W Hotel New Orleans staff was so great with our dog. They watched him at the front desk while we toured the city and had dinner. It made our stay a lot more comfortable not having to worry about him. Also, the beds are amazingly comfortable and the atmosphere is so great! I definitely recommend this hotel to anyone going to New Orleans!

The general condition of the W is run down. Parking is a real pain. Service were well above average, I wonder how the staff keeps a positive attitude given the fact that property itself is falling in disrepair. The breakfast in the W's restaurant was good, pricing was about you would expect for higher end hotel food - again the decor was very worn. We spend the weekend there with our twins, (18+ years old) and the W seems to target a much younger crowd - very contempary if run down decor.

The hotel has a nice swank feel to it and it's right across the street from Harrah's. The room was a little small but well decorated and the flat screen television on the wall was a nice touch. The king size bed was very comfortable and the concierge was extremely helpful. We especially appreciated the complimentary Acura Car Service when we needed a ride to the French Quarter. The hotel's motto is "Whatever, Whenever" and they stick to it but it's going to cost you! Room service is extremely expensive as are any drinks you order by the pool. The pool is on an upper deck and the cabanas make for a nice chill spot. The workout room is complete with everything your local gym has. Overall, this is a pretty nice hotel. We stayed for 4 days and we'd stay there again. Getting the bigger room next time though!

Nice hotel, but pool is a lot smaller than it looks in picture. Standard room is also small and in need of some repairs.

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This hotel exceeded my expectations from the moment the valet opened my car door. The staff was so friendly and welcoming. The room was clean, up to date and sexy. They have a well stocked fitness center and the pool area was amazing. The only draw back is that they charge you for internet service. I expected a hotel of this caliber to have that as a standard feature. I look forward to staying here again.

I stayed for four days mid-June '09 and had a great stay. Hotel is located within easy walking distance of French Quarter, Conventnion Center, across street from Harrah's Casino. Hotel was chic, modern, public spaces charged with subtle but pumping electronica (which gave the hotel and my stay and cool, energetic vibe). Room was clean, cool (important in June in NOLA) and comfy. Down featherbed on mattress and down comforter made for comfy sleeping. Staff was very friendly, eager to help. Excellent and knowledgeable concierge staff. Only complaint was no free WiFi (had to buy a four-day pkg for about $50). Will definitely recommend to friends and consider staying again.

The W New Orleans was close enough to the French Quarter but far enough away to get privacy. The front desk, bellmen, concierge, etc. were fabulous and the beds were very comfortable. Whiskey Blue had great drinks and a fabulous atmosphere. For the money and location, this place is great.

I loved staying at the W New Orleans on Poydras street.It is an excellent location to discover New Orleans. The valet service is great and completely worth it; these guys are super friendly. Checking in was easy and efficient as well as checking out. We were warmly greeted by the staff. The room was inviting with very comfy beds (goose feathers comforters, pillow top, brand new pillows) and a nice bathroom with Bliss products. The roof top pool was really cool with little private tents. I loved hanging there early in the morning, it was so peaceful. Everything was not completely flawless...a little more dusting was needed in the room and some cigarettes buds need to be cleaned off the pool cabanas floor; the room walls are apparently paperthin because we had security called on us even though we were just chatting with my girlfriend (it was midnight but still...). Overall I felt comfortable and happy staying there and will definitely come back next time.

The experence we had staying at the W New Orleans was a very pleasent one. The room was very nice and clean. All hotel personal were very friendly and helpful. We stayed there because we have 2 small dogs and it was pet friendly. We have stayed in many hotels that accept pets, but none offered to babysit our little ones. Again it was a great experence.

Overall the room was great!! The beds were sooo amazingly comfortable. My only negative comment would be that the bathrooms could use some updating and improvements because the sinks were really small. And the overall size of the room and bathroom were kind of small. The front desk needs to have more clerks so that we can check-in quicker next time. Other than that, the room was awesome!

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Very nice hotel as are all "W's". Very good location in NOLA.

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The W Hotel in New Orleans is an outstanding Hotel and wonderful value. The hotel staff, decor, and location cannot be beat. It is near the French Quarter and other major attractions of the City. It is truly a gem.

A late night noisy party occurred near my hotel room. Hotel security was slow to respond and responded ineffectively. As a result I didn't get the good night sleep that I needed for the next days activities. I moved to a quiet hotel in the French Quarter after two nights. This Hotel is overrated.

The hotel was funky and cool. The staff was very friendly. The bed was great. I read some comments that the rooms were obviously remodeled from an older hotel, and I agree that is the case, but the overall feel of the W was very nice. It is very convenient to Harrahs and the riverfront. I would definitely stay again.

I am all about the souhthern charm. I frequently visit New Orleans, but this was my first time at the W. The staff was great, and the hotel was nice. However, the fellow guests were unplesant to be around. The hotel does not have a comforting, relaxing feel to it. Will not stay there again.

We have a 60lb lab and a 45lb bloodhound puppy and the staff was very accomidating to us as well as our pets.

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The hotel was in a great location close to all the action in New Orleans. However, the walls are thin and it sounds like your neighbors are trying to get into your room. The bathtub/shower leaked, but maintenance was prompt to fix the problem. The staff at the hotel was also a great help.

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Lots to do in the hotel. rooms were great, comfortable beds & flat screens. the hotel had a wonderful atmosphere. i wish i could have stayed longer.

All staff wonderful. 2 elevators were broken making the check in to the room annyoing after travel. Room had been damaged by previous guest. Large hair on the back of the bathroom door.

The staff is not fined tuned and did not meet the standards that I expect at the W. Our room had very poor maintenace and addition to cleaning details needs to improve.

The bathroom in the room needs updating as does the mattress. Dresser needed in the room. Hotel needs to be improved in a classier way. I thought too much emphasis was put towards making it look like a dance club.

I liked everything except for some services. I asked for a coffee-maker in the room and I never got it. But the rest is good. It's a great location, nice clean rooms and nice people.

Well, I think it imperative to have either a fan or some sort of air circulation apparatus in the bathroom. We are, afterall, in the semi tropic region of the world! That alone would not have been an obstacle, but trying to get one's car from the valet parking area after check out was totally unacceptable. I hope it was an isolated problem, if not, woe be to the "W" as word spreads about the service. Wwo people I know of missed a flight because they had to wait one hour for their car to be retrieved. I felt lucky as my wait was only 30 minutes! Not acceptable! Wish I would have procured the name of the very gracious employee who tried to help the situation.

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