Hotel Nikko San Francisco - San Francisco

Top Hotel in Super Lage am Union Square. Sehr zentral gelegen (Cable Car, Shopping, Restaurant etc.) Gutes Preis Leistungs-Verhältnis

Alles super! Nettes Personal, sehr gutes Fruehstueck, alles top gepflegt.

Zentral gelegen, 1 Block von Union Square, 2 Blocks von Market St. Guter Service, gutes Preis/Leistungsverhältnis

Hotel liegt gut, schöne Zimmer, recht anonym alles, Fitnessbereich sehr gut, Parkkosten fürs Auto $ 45 pro Nacht und am nächsten Tag min 30Minuten warten bis einem das Auto gebracht wird!!!! Parkhaus nicht im selben Haus.

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I booked a Deluxe King room and when I arrived I was told they were out of this type of room. I was told the room I got was considered "Deluxe" but without the King bed. The front desk staff and manager were unwilling to try and make things right at first. All I wanted was what I booked. They eventually gave us free internet access for the rest of the stay and said they could move me into the actual room I booked the next day. They offered this after about 15 minutes of wrangling at the front desk. The thing that disappointed me the most is how reluctant they were to try and correct the problem. I accepted the internet offer, but did not want to move all of my stuff again the next day. The kicker is our friends checked into a Deluxe room after us. After I saw the size of their room I knew, I was not booked in a Deluxe room like they said I was. I've stayed in many hotels nicer than this one. I frankly am unsure how they maintain such a high rating. The rooms are small as most rooms in San Francisco are, but they were poorly furnished with dinged up miss-matched furniture. I had several maintenance issues as well: curtain rod separated from curtains, bathroom sink handle was broken, the remote control for the tv only allowed you to "channel up" so you had to go all the way around or type in the channel number to return to a channel. Lastly, they have great HD tvs, but no high definition programming which in my opinion defeats the purpose of having the really nice, big flat screen tv. For the prices, they need to provide HD broadcasting. I would not recommend this hotel to anyone. Save your money.

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The hotel has great security during the night. You need to use your key card in order to get it. The bad part of it was that you have to pay 45 dollars a night for parking. Considering the amount of money that you are paying to stay there the parking should be free. I rented 2 rooms, and in one of the room the rug had a lot of stains on them. The view is not that great at all.

When I got there and checked in, the room I requested wasn't available.. the junior suite they gave me a king bed which they were going to charge me additional for the roll away bed when my confirmation clearly stated "double queen" when I called them to bring me my bed I never received my roll away. Check in stated 12 noon but when I got my receipt in the morning it stated 11a. Over all the hotel was really nice, the room was really clean, surround sound, flat screen tv's, the works.

We booked into Hotel Nikko during one of their sales on Hotel.com. As this reduced our price by 40%, we felt we received good value. However, the room lacked an easy chair or similar for sitting and reading or watching TV. 1 side of the bathroom mirror vanity lights wasn't working, but we didn't call for maintenance as we were only staying overnight. The hotel is very convenient to many areas of downtown SF.

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We're sure that other rooms were larger than ours. It appears that certain rooms are reserved for "low budget" clients and apparently Hotels.com is considered one of them. Fine for one night, but tight quarters.

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The stay at the Nikko was absolutely fabulous. It was my 12th anniversary and we really enjoyed all the hotel had to offer.

This hotel perfectly suited our needs. A central location with plenty of places to shop and eat nearby. Nice touches were the music system and TV in the bathroom - a delight for our teenage sons. .

Nikko should have spent some of its huge investment on larger, better furnished rooms instead of the acres of marble and glitz in the lobbies and hallways; the room was TINY, and the furnishings were cheap, worn, and inadequate.

the hotel lived up to pretty much everything we expected. lovely room, good service but we were unhappy about the fact the razz room was a major reason for us choosing this hotel over a cheaper hotel of similar quality and in the reviws of the hotel i had read we were lead to believe, as residents of the hotel to be able to listen to the jazz for free. each ticket was over $40.

The hotel is very clean, staff are friendly and courteous.

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You don't get any extras with these rooms. It was a tiny room with a queen bed. While everything was nice and clean, there was nothing spectacular about the room. We were under the impression there would be free wireless, but you have to pay for it. We were also under the impression that breakfast came with the price of the room. Nope, you've got to pay for that as well. While I wasn't completely shocked by having to pay for parking, be prepared to pay quite a bit of money if you have a car. Overall, while the rooms were clean and I felt safe, this hotel is a bit over priced for nothing but a place to stay for the night.

Excellent location near, shops, transportation, fisherman's wharf, little italy, chinatown, etc. Great price for its location and the fact that it is in the heart of big city San Francisco. (Wouldn't find that value in New York City) Would stay there again!

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Very lovely hotel. Felt like i was convincing an authority figure to let me into the school dance. i work in Sanfrancisco and live in Colorado, the man noticed my local phone number like it was some horrible thing. was given the run around about my dog witch i had previously called and found out the policy and was willing to follow. Would have never had this problem at any Kimpton!

the staff was the bee's knee's. the room had two dbl.beds in a room that was very ill equipped. my mate could have used the tables chair as a pillow

But it was disappointing to find out that, in addition to the room rate and $45 for parking, the hotel also charges $15 per day for in-room internet use. Aren't we at a point in technology where the internet is ubiquitous, we can't do without it, and having access in a hotel room is an expected amenity? Why charge extra? It makes it feel like you are being "nickel-and-dimed" for everything. Otherwise, this was a very nice hotel.

We really enjoyed our stay at Hotel Nikko. The rooms were modern with very comfortable beds. The only negative I have to say is that the walls were a little dirty with random scraps and markings across them. Other than the walls everything was good. The bathroom was a good size and appeared to clean.

Every little thing cost extra, pool, internet, towels...

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The lobby was great with marble everywhere, but the room (outside of the flat-screen) was pure Holiday Inn. Stained carpets, a closet door that was off its rollers, chipped furniture, dirty windows and some insect(s) crawling on the baseboard. The hotel from the outside is 4-star; the room was 2+.

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This is a very nice hotel in a very central part of town. I can see if people have the means to get one of the corner rooms on the top floor, and are more affluent than me, this is an awesome hotel. I am going to recommend it for my rich friends. They would love it. I on the other hand am on a budget, and Hotel Nikko did not meet my needs. The regular rooms have very thin walls. If I were to stay again I would get a larger more secluded room on the top floor. This is where technology kind of fails us. In the old days you had a giant tube TV in a giant heavy armoire. People watch Robocop at full blast, everyone is happy. Now we have mountable flat panel TVs, any sound or vibration goes directly from the TV into the wall which is shared by the adjoining room. The room next to us was watching a movie at normal volume, but I could hear all the bass of the TV through the wall. Parking is $50 a day after taxes. Seattle is only $25 in the heart of it, so I guess I was expecting less, but the alternative of parking it on the street and having homeless sleep in it is worse I guess. Just be ready for the parking thing. Other than those two things (important to me, however) the hotel was marvelous. Gorgeous interior, great location. The staff was so friendly. I was looking for a restaurant in Oakland that I wasn't really clear on the name, and they were scouring the phonebook and internet to help me. Oh yeah, the business center computers are $.50 a minute with a $15 minimum. Maybe I haven't been to the big city enough, but I find this unacceptable.

Great hotel, excellent location, lovely rooms, excellent showers. very good price on hotels.ie. Really nice buffet breakfast for $20 per person and nice pool and jacuzzi. very modern hotel and in excellent condition. Would definetely stay again

Our family arrived at midnight so i can understand the fact that the night clerk wouldn't be on his "game" but this guy was less than helpful and was very lazy. This hotel is not in the best part of town as we observed police officers right outside the hotel arrest someone. Although the location was a block or so from Powell St where we could pick up the trolley, it wasn't a safe area for us. The room was the most disappointment of our trip. The carpets were stained and left us feeling very uncomfortable. If the hotel were to keep up their rooms it would warrant a 4 star rating, but I would definitely rate it a 3 star at best! Nikko needs to get it together and clean up the place!!! So disgusting!

The staff was good, just not enough for the holiday weekend. Had to wait in line for a while to check in and our room wasn't ready. Park at the Mason garage it's $29.00 compared to the hotels $52.00. The imperial floors upgrade was worth it. Wine and cheese in the early eve. and breakfast buffet in the am. Be careful which staircase you take because we got locked in the stairwell. The staff was polite. The rooms were nice and had great views (imperial level)

We took our Boston Terrier with us and it was no problem at all. The staff was very friendly to him. They also provided a small extra in-room refrigerator for us at no charge! It was our second stay at the Nikko and we'll definitely come back again!

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The was a bug!!! in my bed. while i was watching tv a bug came crawling down my pillow! I was switched to another room where there was curddled and spoiled ben and jerry's ice cream in the Mini bar. Stuck soo bad and the tv didn't work. Then i was switched a third time. Do you think they would have sent someone to get my bags.....no I had to move all my luggage to each room by myself! Horrible service...and they didn't even give me a free room or dinner! Don't ever stay there....horrible service I gave ever had.

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I was impressed with the hotel and would consider staying again. This time I would upgrade from the queen to king size room. only slightly more a night and very worth it. If I were to stay there again, I would not drive. Parking at Hotel Nikko was over $50/night.

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Stayed here before and loved it then too. I actually toughout about it between the three years since I last stayed here. They will nickel and dime you to death (especially with parking-park in the structure diagonally.) Lots of bums nearby, but what do you expect in SFO? Do not wander west at night. Other than a few flaws which are the fault of the city (ahem, Mayor Newsom, are you listening?), the hotel is awesome, with the fastest, quietest and smoothest eleveators out side of Tokyo.