Radisson Edwardian Vanderbilt Hotel - London

We stayed here for one night on the 3rd of October whilst in London to see a show . Good location near to tube station and check-in striaghtforward although staff not exactly welcoming. The older nature of the building ment finding the room was a little difficult -lots of doors to go through! . Room very clean an well furnished , bathroom a bit small but clean and plenty of hot water. The hotel was quiet at night even though it is located on a busy road.Breakfast was very disappointing . On arriving at the restaurant at 9.30 am there was a large queue to be seated and despite there being plenty of staff it was chaotic to say the least. After waiting for nearly 20 minutes for a table, the variety and quality of the food available was very average and not what I would expect from a 4 star hotel. Overall this hotel was reasonable value for money but would recommend booking room only and getting breakfast elsewhere!

We stayed at the Radisson Edwardian Vanderbilt Hotel for 3 nights in August. The best was the location, nice and elegant neighbourhood, very close to the tube. Having reserved a double room, we very quite surprise that they tried to give us a very tiny room with a queen size bed close to one wall, which was much more suitable for a single person traveling. At our request, they changed us to another double room with a normal layout. Rooms were clean and well kept, the service very friendly. One bad point: only two old elevators for the whole hotel, one constantly out of service during our stay. No one helped to get our luggage up to the 4th floor, we didn't see any porters at all.

For a single person needing a place for only 1 night before a long flight - it was brilliant!

The room was small, especially the bathroom. You had to sit on the toilet sideways because the sink was so close to it. Our room wasn't easy to get to. It seemed we had to go through a maze of doors and hallways to get to it. But it was nice. The staff was very helpful. Not very convenient for sightseeing but the metro station was about a minute walk away.

The room was kind of small and not easy to get to. It seemed like it was at the end of a maze: so many turns and doors to go thru. Other than that it was fine.

This was a very good hotel. Great price and service. Very close to the tube and you can get everywhere. The only issue was that our room smelled a little musty. We would stay there again.

It wasn't bad but it wasn't great. My room was tiny and the bed was a bit hard. The road noise was quite significant. My minibar was totally empty. The bathroom was adequate but there was a line of grime in the sink. The staff were friendly. The lift didn't work often enough. The location was quite good.

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Rooms are a little tight, even by London standards, but they are well laid out. The bathroom was regular sized, but the rest of the room, not so much. You need a GPS unit to find some of the rooms--I counted 18 turns, four doors, and three flights of stairs between my room and the lobby. But it was a very good value for the money, near the Tube, near a number of museums, and generally well kept. Also, if you are used to the great Asira amenities you normally get at Radisson, you'll be disappointed.

Nice hotel, great locaton to go around! People from hotel were very nice and helpfull

Small rooms, small bed, small bathroom! Called the reception immediatelly having seen the room asking whether they would have any bigger rooms available as the room was so small that it hardly left any space around a small double bed. The receptionist was helpful and we swapped the room to a room with a window and a view to the street in front, that meant some extra noise. However, we got that room swapped again the following day. Also, one more negative side was the elevator. People seemed to have a lot of trouble with it. It was small (good for two people), it did not state anything about the safe working load and operated very slow, so most often we just used the stairs. Stairs and corridors so narrow that it made carrying the luggage difficult. Location of the hotel was good. Can't say anything about the food as we had no meal or breakfast at that place. Felt good to explore the restaurants near by.

I have stayed in many European Hotels with small rooms. This room is the smallest. This room was so small the door hit the bed when I entered. The chair at the desk could not be slid out. I had to stand on the bed to iron because the ironing board took all the space between the bed and wall. Stay away from room 421. Not a 4 star hotel.

My wife and I found the hotel staff very friendly & helpful. The room was very clean and well arranged although small, (but not by London standards). The bar & resterant personnel were very friedly and the srevice was good. The breakfest was very good. The location was great. The only thig we didn't like was the bed, it was hard and uncomfortable & the pillows were very thin. Over all we thought this hotel was a great value, we would stay here again.

For this first visit to the Radisson, we were very impressed. The Staff were all most helpful, the room was excellent, and the overall level of comfort was very high. The only downside was the very small lift which could only take 2 people with any luggage. However, we will definately go back again.

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Hotel itself could be a bit of a maze and the room access cards didn't always work in the lifts, but room was very clean and confortable. Near to the Tube.

This hotel is nice and convenient and the tube station is close by. Lots of traffic on street, hard to get any sleep at night. Room and bathroom clean and customer service very good. I would stay here again, but don't want a room off the street.

We stayed in the hotel for 7 nights in March, 2009, the room was pretty small, comparing to what we are used to in the US, but perfectly fine for 2 people. There is a minibar, that could be used as a refrigerator. Price of the breakfast buffet is 16 GBP per person, so we chose to buy our cheese and bread from the near by supermarket and enjoyed the breakfast in the comfort of our own room. There was no coffee maker in our room, but there was a kettle instead and I guess we could request the coffeemaker from the front desk people, that are very responsive. The underground station is less then a quarter mile away. Heathrow is easily accessible, so you don't have to spend extra money for a taxi to get from and to the airport. The bathroom was very small and had it's issues, but there is everything you need there, including body wash, shampoo, shower cap and a robe. They have a business center downstairs with 2 computers and a printer, there is also high speed wireless internet connection in the rooms. If you need power adapter for your laptop, ask for it at the front desk. There are several restaurants and a Starbucks very close to the hotel.

Great hotel and location. we couldn't have had a better location. Now what wasn't outstanding was the service provided by some of the hotel personnel. Out of the 5 or 6 employees we dealt with, only 2 were helpful with all of our needs (and they were not many). the other employees either didn't want to be bothered or just didn't know. Example. I couldn't make a phone call from the room. Reason why? Well you need to leave a credit card as deposit. Was I informed? no, until I called, complained I couldn't make a call from the room and then was informed of the credt card requirement. Other than that, the hotel is great, clean, and in an upscale area. Walking distant (15-20 minutes) on Cromwell Road to Harrod's. Train station is 1 block away.

I really enjoyed staying here, it was well beyone my expectations for the price. Clean room with lots of space, nice bar and restaurant area. Would highly recommend.

Great London feel. Bathroom was a bit small but very nice.

Excellent location for seeing London from. Room very spacious Bathroom very small Service excellent Bar price too expensive even for a hotel Staff were excellent they could not do enough for you.

We booked this at one days notice reasonably discounted. The room we were allocated room eight was comfortable and clean the only down side was that it was on an inside corridor and was on a practical level virtually windowless with the exception of a very high placed window which I guess must have looked into a yard of some sort. That said if you are only using it a base for a couple of days and are not bothered about street views then it was ok for the money. Hotel team were always very helpful and polite. We did not eat a main meal there as we were out most of the time but the menu looked good and reasonalby priced. That said we did have and can recommend the bar snacks, especially the Club Sandwich best I've had in a UK hotel. Excellent location for accessing many London museums, galleries and shows some museums within a few minutes walking distance and the underground is only a couple of minutes walk.

Easy to find,good situation just up the road from Gloucester Road Tube.Quick checkin despite peak time arrival,lifts a bit slow and being an old building it is a bit of a maze to find the room. Not quite up to normal Radisson standards,deco not really 4 * level and bathroom could have done with a more thorough clean,carpet in bedroom pretty tired and tatty but overall not bad and reasonably priced.

The hotel is only about a block from the Underground and located close to the V&A Museum. My room was comfortable; had the electric water pot so convenient for making that first cup of coffee in the morning. The staff was very helpful...I arrived about 7 am from Heathrow expecting to just leave my luggage and disappear until 2pm check-in time but the desk clerk gave me a room straightaway. (This was partly due to availability..it was January..but this gesture was still much appreciated!) The concierge also helped me book a shuttle return to Heathrow rather than have me do it myself. Downsides: One tiny postage stamp size elevator; the wait at peak times could be lengthy. Local phone charges for calls made from one's room were exhorbitant..60 pence a minute or part thereof! I would imagine that this is standard to London hotels but it was still a shock!! No phone by the bedside. Gratis morning newspaper promised but never delivered.

Only stayed one night in first week of Jan. No problem with single room which was small but quite usable and clean. Breakfast was good but expensive (£16), however this can be booked inclusive of the room for about £3 making it well worth the price. Staff were polite and available when required. While not the cheapest in the area I would go back to this hotel.

Excellent location near tube for access to West End and all central London. Clean warm friendly hotel. Rooms small but adequately furnished plenty of hot water.

Good location along the Piccadilly line, old building with charm. Heating is not really heating, though... Room temperatue became acceptible after having the air-con on for the whole day at max, while not in the room - but it was not warm, only acceptible.

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ROOMS ARE SMALL. MATRESSES ARE LONG DUE FOR A CHANGE. CLEAN. GOOD PRICE. GOOD SERVICE.

The best thing about this hotel is its proximity to the Gloucester Road tube station. It's extremely convenient. We got a deluxe double, but it was more like a standard - the bathroom was tiny, the TV was the size of my hand and the bathroom had some problem with the drains.. which didn't smell particularly great. We were there for 2 nights and it was fine, but it was more expensive than it deserves to be - although the hotel itself is very nicely decorated and it's clean, the room was a disappointment.

We booked a room for 3 people, but the room was tiny, even before you folded out the bed. the room was barly big enough for 2, certainly not suitable for 3 people. The bathroom was tiny, even small by London standards. We were unable to charge anything to the room & had to pay cash each time even if it was room service. Will not be returning!!!

great location right by tube, great staff and great breakfast!

An excellent deal for what I paid. The room wasn't very big, but was very clean and comfortable, and felt quite high-end. The staff was very courteous, and the location is great (very close to a tube stop). The only issue I had was that the elevator closer to my room was broken throughout my stay. But there was another one at the other end of the hotel - so not a big deal. I'd definitely stay again.

The reception staff were extremely helpful and efficient. The decor of the room was very tasteful and the bed one of the comfiest I've slept in. The hotel is situated in a very convenient location with easy access to the tube which is a two minute walk away.

Close to the underground. Excellent location for exploring London

Had to meet a friend on business to London and after having a bit of a nightmare last week with a lower end hotel i decided to choose a mid range one. Radisson was a pleasant surprise. On main road in Kensington but despite being allocated a front facing room I didn't hear a thing from outside. The staff were really friendly, check in was fast and hassle free. The twin room I booked although not huge was comfortable, crispy white duvet and thick throw overs giving the room a bit of a luxury feel. Bathroom clean and pleasant smelling with big white towels and roomy bath. I got a welcome call to the room in the afternoon which I thought was a nice touch. Great bar/lounge area downstairs, a bonus in my opinion as a lot of hotels skimp on this. Breakfast was the whole range from English to health and again staff really friendly. Would definitely book it again - i enjoyed it!

We left the hotel after one night although we were booked for a full week. The rooms had one less bed than promissed, the hallways literally smelled like a sewer, the rooms were tiny and in bad repair and the exterior of the building was covered by construction scaffolding. Trully a dreadfull experience, why was this hotel given four stars?

Great location and a decent price!

The hotel was very nice, luxurious and clean. The only thing I didn't like is the location at night to go out to eat with children you don't have many choices around.

Stayed for a couple days at the end of my week-long visit to the UK and it was a refreshing experience. Great location - just around the corner from the Tube station and minutes from Harrods. The staff was very friendly. I knew the room was going to be small (but that's OK - this is London - and I wasn't really in it for too long) but the bed, desk, etc, and the bathroom was fine. My only request is that they had more channels to watch on the "tele"... Yes , I'd stay here again.

This was a very well organized and convenient location. The single room was small, but comfortable. The only thing that I have bacd to say about it is that there is nothing to watch because everything is paid TV, but for the price and the location, it was more than worth it. It is right down across the street from the Glocuster Road Tube station. So it was right in the middle of everything. Overall, very nice hotel for the price.....especially for Central London!

The hotel was very small, corridor's so narrow you could not turn with lap top ruck sack on your back. But it was quiet, very clean and comfortable. Room was tiny but served its purpose. Staff plesant. Room service menu limited

nice hotel,great location for tube to heathrow/city centre,many nice affordable cafes and restaurants at this locale,plus tesco express and pharmacy.

Avoid selecting a twin bed room. The room is very small and only useful for sleeping only. Even a single guest needs more room to move around in.

This hotel is a mess. The staff is unresponsive to requests to help or fix anything---no hot water, broken elevators, sinks that don't drain, toilets that don't flush, holes in the ceiling, construction going on all weekend long starting at 8 in the morning. Surly maids, unresponsive property manager.....Need I say more? This place is far from 4 stars!

We've stayed at this hotel twice now, and both times have really enjoyed our visit. It's just across the street from the tube station, feels like you're staying in an old mansion (which you are), and has a lovely lobby. Our double room was spacious and very prettily decorated. It feels old (and in some places looks it - i.e. the showers - which are a bit wimpy - and some of the furniture, which was very slightly worn-looking) and that is really very charming, in my opinion. Friendly staff everywhere, too.

Very well situated. Close to the Tube - which is on Heathrow line. Easy walk to museums and Knightsbridge. Utilitarian public spaces and plain room - small as they usually are in older London hotels. Little charm but perfectly adequate.

one of the two elevators was out of service for most of a day. It would have been better to include the breakfast in the price.

Hotel was in a relatively poor condition. I had to walk through 10 doors to get to my room. Concierge desk forgot to call a taxi for me even though I specifically requested one. In the morning -- 6 am -- staff at the check out desk could care less about getting me one fast and all computer systems were down so i could not get a print out of the invoice