Hotel Metropolis- A Personality Hotel - San Francisco

Hotelzimmer waren top. Die Straße ist leider etwas lauter, besonders wenn ab 2 Uhr die Straßenreinigung kommt. Die Leute direkt vor dem Hotel sind sehr arm. Erst fühlt man sich unwohl, aber diese Leute tun niemanden etwas. Das Parken ist eine Frechheit. 30 Dollar plus 14% tax. Das Personal ist sehr freundlich und hilfsbereit.

Nice hotel that happens to be just on the corner of the "tenderloin" area of SF. During the day walking no problem at all, late night strolls not really recommended. Nice bar integrated as well. Rooms are normal size and clean.

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Like others who have reviewed this hotel, I have some of the same kudos and complaints. If you bring anything, make sure it's ear plugs. The room we stayed in opened out to the street and you can hear homeless and drunks screaming at each other. Also, I think that a fire station is nearby as you can often hear the sirens as they pass the hotel. In addition to the outside noise, you can hear the people in the next room quite clearly. At one point, we thought the kid in the next room was standing next to our bed asking us for something. With earplugs, I slept soundly and had no issues. The window view of the corner was very entertaining with all of the colorful people! Although the neighborhood is very sketchy, there is a big police presence and if you walk a block or two down, you're in the middle of everything. The staff were very friendly and accomodating and the room was clean. We were only in our rooms at night to sleep, so this was perfect. For the price that we paid, I would recommend this hotel...just don't expect a five star.

good location, no A/C - but not needed good staff. I recommend it for the price.

The inside of the hotel was nice for the price. On the outside though, it was in the ghetto. If the surrounding neighborhood were cleaned up, I would call it an excellent value and location.

Very stuffy room, water in shower would shift suddenly between scalding hot and freezing cold...very unpleasant. Problems with validating reservation as thier reservations dept closes at 5pm, and I booked the same evening of stay (after 5pm). Desk agent was very brusque. Could not access business center with my room key. Parking agent would not park our car and forced us to leave it blocking the entrance to the lobby the entire night. And then of course wanted us to pay him for his valet parking services. I think you can do better for the price and be in a safer area. This hotel literally borders the tenderloin.

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weak service, only ONE elevator, questionable neighborhood after dark, tiny room, expensive parking.

The room was clean and comfortable, but from the surrounding environment I couldn't distinguish between the Lower East Side of Manhattan where I came from and the heart of downtown San Francisco-- I guess it's not the hotel's fault, but if you're looking for a more coastal, beachy, 'what San Francisco looks like in the travel brochures' hotel, this isn't the one.

Stayed in the metropolis for three nights last week. Great place to stay in san francisco if you are looking for something in a central location, comfy, and a reasonable price. No brekkie but great place called dotties a few blocks away.

I recently stayed at this hotel and wasn't really satisfied. The bed says queen, but my feet hung off the bed, I think they are actually smaller than that. The room walls were dirty, the paint they use soaks everything up. All the outlets in the room were taken for appliances so you have to unplug to use them. The elevator as well was very scary to ride. I think the price I paid was a little steep but have to say the location is very good for shopping and restaurants. The neighborhood is a little scary at night but the people don't bother you. I would probably stay again.

Once we were inside the hotel it was great. But the location was extremely scary. We saw a pimp arguing with his "working girl" and a drug deal going down on the very same block. There were homeless people everywhere and sirens all night long. Police were always in groups of 3 or more. Would NEVER stay there again or reccomend it to anyone else.

This hotel has a lot of potential. It has a lot of charm and has a great and helpful staff. The location on the other hand is very strange, it is on the border of the Tenderloin and Union Square. There are numerous homeless wandering outside the hotel and surrounding block. I never felt unsafe, though, just a little awkward.

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Personality Hotels are a GREAT chain! Very clean, very classy! Worth it! Thanks!

i recently attended a convention at moscone with 2 of my colleagues and we were looking for a nice hotel to stay that is very near the convention center. I'm so happy that i was able to book this hotel for a good price. the room was nice and clean, although a little small for 3 people. i'm very particular about the bathroom and i would say the bathroom was able to meet my standard. the bathroom was very clean. The staff are really helpful and courteous. the only negative thing i would say about the hotel is the surrounding neighborhood. the homeless people around are pretty scary at night and sometimes even at daylight. but overall, i loved my stay in this hotel and i would still come back whenever i'm in town.

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Pros: Nice staff Clean rooms Nice decor Comfortable King Bed Close to everything fun Meditation room if needed Cons: Bad neighborhood No bellhop service $36 overnight parking for a non full size truck Ice machine was 3 floors away (not that big a deal)

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it must reveal the extra parking fee during the initial booking or during payment info.

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The hotel was near all - Market Street, shopping and much, much more. We found ease in getting to all our points of interest from the Castro district, China Town, Japan Town, the wharves and of course all the fun shopping and dining. The staff at the hotel was very accommodating ensuring we felt informed and knowledgeable about our surroundings for the optimal stay. My and my guest would recommend the hotel to any traveler looking for a safe, comfortable location.

Really great room for the money. I will be staying there again next year.

clean hotel with a pleasent atmosphere

The hotel was clean and relaxing. The shower has good water pressure and the sheets on the bed were comfortable. I would highly recommend this hotel.

This hotel was horrible. It was located in a bad part of town. There was always homeless people outside the hotel no matter how early or late you went in and out of the building. There was a fight rightoutside the hotel my last day of leaving. I felt like i was constantly being followed when i left the hotel. The rooms are not very clean and the website does it no justice. There are no screens in the windows and there was constantly sirens outside or someone yelling. I understand its a city however with all of that and no screens in the windows i felt as though someone could come in at anytime. Had i not paid for the hotel i would have left and gone to another hotel. I only stayed 3 nights and couldnt wait to get out of there. I would never go back there. The sheets were dirty and i didnt even want to walk around my room barefoot!

#1 the staff (esp. male) could definetely use a bit of warmth and hospitality training. #2 room overall was lackluster, esp. considering hip hotel style #3 neighborhood is something to be aware of & reckoned with #4 must have deposit or there is a real hassle, one should simply be informed of this * know there is a bench sitting area out towards parking, far more enjoyable for smokers as opposed to standing out front BEST & unique attribute is the library, so for book worms/avid readers you might just want to stay once at least for the fun of the library, which might be a one of a kind(at least, I have never heard of that listed in amenities at any other establishment)

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Except for the neighborhood which was a bit frightening. Otherwise everything was fine!

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My husband and I were in SF for a George Lopez show at the Warfield--only a few feet from the hotel. The room was small, but very cute and comfortable. The hotel itself was very nice. Decorated very art deco--We really enjoyed our stay, just lounged around the room for a couple hours--which is something we never get to do.. I would like it if the restaurant would be available more hours it was only open 5-11 pm..The staff was very helpful and polite. I didn't really mind paying for the 34.00 for parking--especially in the surrounding area, I felt our car was safe. The neighborhood is "colorful", fun to people watch out the window..

This hotel was in a terrible location. The area near the hotel is loaded with homeless people sleeping on the street at night and begging during the day. There is also a meth clinic near by where dozens of recovering drug addicts are just hanging around. The hotel also charges 35 dollars a day to use their parking lot. I would not recommend this to people and would never stay here again.

The lobby looks great but once you get into the room it feels very old. there is no aire conditioner in the rooms so you have to open the windows and you need to so the smell of old people can leav the room. then you have to compete w/ the smell of piss on the street. the best part of was having to deal w/ the panhandelers has you leav and enter the hotel. At night it's like being in one of the old horror movies "night of the living dead" ! I will never stay there again. weird place

The walls were so thin, we could hear people talking in adjacent rooms. We were woken 2 of the 3 nights at 2 a.m. by people coming back from bars/clubs. One night it was so bad, I called the front desk and was assured they would take care of it. Nothing happened. They continued partying so loud, we were unable to sleep until 4 a.m. when they left to take someone to the emergency room. The parking available to hotel guests was $30/night + 14% tax. Other than these complaints, the hotel was extremely convenient and very comfortable. If you don't need to sleep at night or park a car, this would be a great hotel option. If, however, you need to rise early and have a good nights rest, this hotel is definately not for you!

The hotel was very clean with a unique style & personality. Service was wonderful. Location was great as long as you turn left out of hotel entrance. We would stay there again!

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very nice art deco decor - lousy & unsafe location at Market where vagrants frequent a local mission and sleep on the street. Hotel staff left a lot to be desired in terms of service --- distant, not helpful

I enjoyed my stay and the parking situation is very convenient. I found the surrounding neighborhood a bit sketchy. It has both very nice shops and restaurants but I was harassed by people on the streets near the hotel. The staff was very attentive and helpful.

Very nice place. Right down town. Lots of bums around but had no problems, also lots of police! The price was great I have stayed at other Hotels in the area and I like this one. Clean comfortable beds. nice tv and the front desk was great. My only issue was the shower. Hot cold hot cold took forever to get the temp right and they have thoses rain shower heads which take forever to get the soap off because of no pressure. But I will stay there again!! I liked it.

We knew going into it that this hotel was on the edge of the Tenderloin, and so weren't really surprised by the area. First night there was a major party going on in the hall outside our door- involved about 4-5 other rooms. Called desk who got them to move out of hall and into rooms, but lots of going and coming and loud door shutting. Room was clean; bathroom large; beds pretty comfortable; desk helpful and friendly; restaurant awful (dirty!). Great location in relation to getting around city.

I was in town to explore the city. I had thought about spending a little more on a better known hotel but thought I would take a gamble on this one instead. Normally this kind of thinking back fires on me but I have to say I was very pleased. Very convenient to shopping, restaurants, etc. If you have a vehicle, you may check the parking garage across the street ($10 per day vs the hotel's $40) Just don't let management know their room rates are too low!!!

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The Hotel Metropolis is a delightful hotel. Its Old San Francisco meets the Modern Day City. The room was a bit small but quaint. The Scandinavian feel truly brought this hotel to life. The look and feel of library, mini gyms and the meditation room was totally unexpected but well worth the time I spent in each. After dark the neighborhood was a bit "colorful"...but isn't that Life in the City? I wouldn't suggest you use the Turk Street entrance after dark. Instead, use the Farmer Brown (a wonderful New Orleans Cajun Style Restaurant) entrance just off the hotel's lobby, and grab a bite to eat...the jambalaya was to die for... Also, try one of their margaritas...the mango was deelish. All in all my stay at Hotel Metropolis was a wonderful one. The staff was fantastic and very attentive to guests needs. I would recommend this hotel to even my grandmother......

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Hotel it self was great Service was very nice and room was clean and cozy .. But Parking was $30 a night + 14% tax and surrounding neighbors were kind of dangerous at night if you are planning to walk around