Pantages Hotel Toronto Centre - Toronto

Booked as a treat for my girlfriends birthday - couldn't have wished for a nicer hotel. Friendly staff, great bar, very comfortable room. Some construction work going on while we stayed, but didn't cause any problems for our stay. Only gripe is cost of car parking - $32 a day, plus tip for valet!

I truly enjoyed my stay. I would recommend going to the spa.

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Was in town for a conference. Very nice rooms and great location. Can't beat it for the price. Nice workout facility and just a block away from Eaton Centre

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We really enjoyed how laid back and sirene the hoteal was. Great martini bar. Loved the atmosphere! Great location. It is 1/2 block from Eaton Centre. Great area for shopping, and easy to get to subway and trolly.

the pantages is in the middle of the city.... 1 short block from eaton centre, 4 blocks from union station or the st. lawrence market. PATH and subway less than 1 block away, street cars 1 block away. public areas are "artsy" while room is comfortable. very spacious, with kitchenette and laundry machines in room.

Although the room was nice and I really liked the convenience of having a little kitchenette, there were large gaps in service. My main problem was that on the 2nd night of my 3 night stay I returned to my room at 6pm after a long day at a conference and found a note on the desk stating that the power would need to be turned off in the hotel from 11pm that night until 5am the next morning because a generator needed to be replaced. It said I was to call down to the desk if I wanted a flashlight (!!!!). This meant absolutely no power in the hotel for those hours, including lights, air conditioning, tv, etc. I was not told about this issue in advance of arriving nor was I told when I checked in (although management told me they knew it needed to occur for about two weeks prior to my arrival). As a business traveller, I had planned to be up late that night working on a presentation so and to learn about the issue via a note on my desk on the same day it was to occur was not acceptable. They did send me to their sister hotel, the Cosmopolitan, and they gave me free internet and breakfast while there, so they worked hard to solve the situation, but in my opinion, this kind of problem should have been handled better from the beginning.

Good hotel -- great location

I was extremely dissapointed when my room did not get clenaed on Saturday and Sunday! and not to mention we had people in the room when the house keeping showed up with clean (thank god!) towels and they charged us an additional $50.00 a night per person because they were under the impression they were staying in the room too. Very bad experience!

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Extremely friendly staff, great room, terrific location. Quick to respond to any request.

Absolutely great place to stay. My adult daughter & I stayed here for 3 nights for sightseeing & celebrating my birthday. First time in Toronto and we definitely chose the perfect place to stay. Large room, full kitchen. Hotel staff, bartender, doormen-everyone was more than helpful and friendly. The location was perfect for public transportation or walking. Our room was very quiet. Have traveled many places and this is surely one of my favorites.

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I had reserved and paid for 2 nights at Pantages. I called on the 1st night said I was not coming until the 2nd night but wanted to make sure my room was reserved and that I would have it for the 2nd night. Since I had already paid for the room, was assured my room would be there. The next day, when I went to the hotel, was informed my room was cancelled because I did not check in the 1st day, even though I had paid for it. They had my reservation, they knew I paid for it yet had given it away. I had to wait an hour arguing with the front desk that I had paid for a room and should have it. After an hour, was finally given a room yet they did not give any reimbursement, like parking. It wasn't until the next day at checkout when the manager asked me about my stay did I get my parking complementary. Was just disappointed about the initial service.

This hotel was ok. My boyfriend and I stayed there over the July 4th 2009 holiday. The parking was valet only and was $32 a night. I thought this was a bit pricey, but if we had parked in the lot down the street, we most likely would have paid the same price. The convenience of being able to come and go with our car was good. They claim to have a Meditation channel; this tv channel did not exist for us. They also did not put "stones" on our pillows. Front desk could have been more cheerful and provided info about the hotel. We were not informed about any of their services, nor how to work the elevators (had to use your room key - I've never experienced that before). Overall, it is a nice hotel. The rooms are clean, the location is good and having the kitchenette in the room was pretty awesome. I would recommend this hotel for others, just be aware that the front desk people aren't the most outgoing and that parking is expensive.

location location location !!!!!

The hotel was beautiful, but they did not have the specific room that we had requested. Also, when they "cleaned" the room, they didn't replenish many of our items (coffee, towels, soap, etc.) and when they "changed the bedding", they just remade it with our previous linens.

Very clean nice new room, its really a studio apartment, with a small kitchen which I prefer

This was a very good hotel, especially for the price. Clean, comfortable and modern, had the features of a pricier hotel. It is right in downtown Toronto, so it is easy to get around and see everything. My only criticism would be that the concierge was not particularly helpful in terms of suggesting things to do. They kept steering us towards the most touristy neighborhoods, restaurants and attractions, even when we asked for a more local experience. We had to do our own research to find what we were looking for. That said, if you like venturing off the beaten path, be sure to check out the 4-5 blocks that comprise Little Italy...there were great restaurants to choose from, cool boutiques and it definitely is off the more traveled tourist streets.

The Pantages was a wonderful pick for our trip. It is located right in the middle of everything and we were able to walk every where. I would definitely recommend this hotel if you want a nice, clean, quiet hotel that has friendly staff and is in a great location. Not to mention the beer and liquor store is right across Dundas Square!

nice ,clean , great location ,highly recommended

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I really enjoyed our stay at this hotel...it was very convenient to everything...disregard other reviews about hotel because they are not fair and accurate...hotel has great bar-it is open late...great martini happy hour....rooms are great and comfortable...and staff was very cordial...will definately be back

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The space was wonderfully utilized. There was a full kitchen, little couch, desk, table and areas to put things, a vanity area, and a washer and dryer. You just cant beat the washer and dryer. The room was very comfortable. The bed and linens were wonderful and the location was perfect. I would definitely recommend the hotel.

This hotel was perfect, and I couldn't believe the price! The hotel staff was courteous and professional, the rooms were clean and comfortable, and I would certainly recommend and stay here again.

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Booked an Executive Suite which was really nice. Decent size and very comfortable. Only criticism was the fact that they didn't restock the minibar during my entire stay. Could've asked them too I guess, but not the point. And they charge $12 a day for wireless internet. In this day and age and like most other hotels - this should be FREE! The hotel itself is very stylish, great little cocktail bar with good offers on certain nights of the week.

Awesome Hotel for the money. Very chic and modern! Great location, would stay there again in a heartbeat!

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I very much enjoyed the stay at the hotel. The room had a modern and clean decor, the hotel staff truely helpful. They even assisted to find out about public transport times to another city and suggested places to visit in Toronto. The hotel is very well located I could just walk to all attractions. Five star service in my experience.

My first time at Pantages and I was pleasantly surprised with the style, design, atmosphere and quality for money. I would recommend this to anyone at any time ... I enjoyed my stay very much.

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This was like a mini apartment in the heart of Toronto - Shopping, food, and nightlife. The unit was not only furnished with a small kitchenette (dishes and cooking supplies included) but also a washer and dryer. This is the perfect extended stay suite. Thanks HOTELS.com - once again, you have made me a fan!

Very Hip place. Service was as good at any place we have stayed in the world. Right down town close to many venues. My wife and I have no problem recommending this to anyone.

I would recomend the hotel, but the spa service sucks.

The hotel was great as was my room. Very comfortable, very modern and the washer/dryer in the room was a big plus. The negatives were: - paying separately for inernet paying 2x for a movie b/c the remote didn't - work as advertised - the spa being closed All in a great hotel and I would go back for sure.

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hotel seemed to cater to the under 25 crowd ... although very beautiful and luxuriously appointed, we were kept up literally all night long until 6 am by the party going on in the next room and the heavy doors slamming closed time and time again throughout the night, definately not the spa like conditions that one would expect from a hotel of this caliber.

This hotel was very extremely clean and comfortable. The room included a full kitchen which was a definite plus. There was also a washer and dryer, and washing detergent as well. However, wireless internet access was $12/night extra and parking was also about $30/night extra. The restaurant that is attached the the hotel doesn't quite live up to the 4 star rating of the hotel -- it is basically a diner. I would definitely return to this hotel in the future.

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The TV didn't work right. The maintenance guy came in 3 times to fix the tv. It would work for a little bit then break again. In the end we just left it that way. It was dissapointing, but didn't effect too much of our stay.

Our room had the feel of living in an upscale city apartment. Full kitchen, modern decor, his & hers closets, great view of city, 24 hour diner attached, nothing reminiscent of your everyday hotel. Staff was extrememly helpful. We had an issue with our TV & maintenance was there withing 1 minute. Subway & street transportation very close by. Bathroom was somewhat ordinary, but still nice. The room description lists that all rooms have CD players; they now have MP3 players (wish we would have known that). My only other gripe is not getting the semi-precious stone on turndown service. Not that we needed it, but why brag about it if it doesn't exist? Overall, wonderful place.

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The hotel is within 5 minutes of Dundas Sq. and central Toronto. Lots of places to eat around the area. The hotel is very clean, nice touches in the room, and very friendly staff. I had a largish room, but you can also get a suite with a kitchen if you are with your family. Will definitely go back.

The Pantages has spacious rooms and the in room full size refrigerator and mini kitchen are very nice to have. The lobby area is dark and not appealing. The hotel is overall nice however it shows a little wear and tear. The room was not as clean as some that I have stayed in recently as well. Considering everything I would stay there again.