Hotel Vitale-a Joie de Vivre Hotel - San Francisco

Very good hotel good situated comfortable

Nice staff, good location, upgraded room was really nice, the only problem is the loud bar area at happy hour but that can also be fun

Excellent location, great rooms - great rate through Hotels.com.

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The hotel was nice and the room was great. The internet service did not work and was blind transferred to someone somewhere to try and help. The rep could not and asked to call me back with another rep who could help. It was midnight by then, I was frustrated and no one could help. Very disappointing at that point. The late night menu selection leaves something to be desired and when I called down to reception for a local pizza place, they had to call me back 2 times. Overall, the stay was fine.

Wonderful location across from the Ferry Building on the Embarcadarro, near trolly, bus and cable cars. Hotel very elegant and European in design. Comfortable beds and very nice bathrooms. Staff very helpful, especially the consierge.

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With the Embarcadero and Ferry Building right outside the hotel door, this is a great location for a lazy weekend.

Hotel Vitale is a beautiful hotel in a great area. We stayed for one night and had access to everything we needed. The bed is extremely comfortable and the decor is relaxing and interesting. A great homebase for a visit to San Francisco.

This Hotel is well maintained and very comfortable. We did experience a problem with check in when we where told our room wasn't ready after we had been driving for 7 hours. The receptionist was a little frazzled in handling the problem. I had to insisted they put us in another room which she eventually did only to have her call us in 5 minutes to tell us that our room was ready after all. The other issue here is that the room service menu did not have enough variety...it would have been nice to have gourmet options as well as more casual dining selections.

Great hotel though the air conditioning in the hall ways was up way to high (and I like it cold). Also, the water jug in the workout room was dry, as was the tea kettle in the lobby. Minor inconveniences, yes, but at a JDV hotel I expect (near) perfection.

The hotel was great. The staff was wonderful. The concierge took great care of us. Arranged for a rental car to be delivered to the hotel at a much cheaper rate than if we were to book it ourselves. Even allowed us to return it to the airport for free. We got there with no plans on how to see the city, but Brian took care of everything for us. Keith took care of the rental car with me on the phone, a week before we arrived in San Francisco. They are really great!! The only drawback is the location. It is located in the financial district. While there is a lot to do during the day (across from Ferry Port and a 15 min walk from Union Square), at night it basically shuts down. The hotel bar has a very lively after-work crowd on Fridays, but if you are looking for some real nightlife, you will have to take a cab to another area.

I am very critical of hotels and rarely find an hotel that i cannot hardly fault. This is one of those. For the price i paid through hotels.com i would say i received truelly exceptional value. The waterfront location was amazing - if you are thinking of staying in some of the big names think again. I love the Oriental etc but they are in the wrong part of town unless you are only on business. Not sure what it would be like if you are satying with kids but if you're not dont stay anywhere else.

I lived in SF for 3 years and go back to visit for work and to see old friends. I've stayed at dozens of hotels over the years, always trying to find the best spot. Hotel Vitale is the best i've found. Great location right across from the ferry building, beautiful big room, great bar (americano) downstairs and walking distance to everything i need in the city. plus they give you free wireless, what more do you need. stay here if you can.

The location and overall ambiance was really worth the price. I was hoping for a slightly better room but in the end the outdoor spaces made up for it. Highly reccommend...

This hotel was great! We felt like celebrities, without having to pay the price. The lavender scented hallways, beautiful decks and views made our stay great. I would definitely recommend this place!

excellent staff. gerat setting.

Great hotel in a great location. The bed was so comfortable we had no problem sleeping even on the first night! The only disappointment was that there was no coffee left when we arrived in the lobby for coffee service and the hotel did not have someone readily available to refill it. We had to wait for a group of 20 business people to check out (getting their printed bills - you can't order them on the TV as in other hotels).

The hotel was nice, the staff was nice but when we went to our room to unpack, there were no drawers. There was one small drawer that was part of the cabinet with the minibar and that was it. I asked the front desk about it and he said the designer didn't put them in and they didn't ask him to change it. I don't know about you but I want drawers to put my clothes in. I don't want to live out of my suitcase.

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Great location, walking distance to Pier 39. Bed was very comfortable and the room was very clean. Room looked out into a courtyard that had equipment, which they tried to cover up with frosted glass on the window. Staff was very nice and helpful.

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The Hotel Vitale is conveniently located in downtown San Francisco. It's close to everything - the Bay, piers, ballpark, restaurants and Muni/BART, the two city rail lines, that can get you anywhere you need like museums, parks or just out sightseeing. Great hotel - the only one we will stay in when we visit San Francisco.

Hotel Vitale is by far one of the best in San Francisco. The rooms are beautiful and comfortable. I suggest getting a room with a view of the water. Has a wonderful outside patio for cocktails. Great Happy Hour scene. It is also in a great area. Walking distance to the best restaurants.

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We had read great reviews about this hotel and thought we would give it a try. It was very close to an event that we were attending and made it very conveinent for us. When we arrived we were greeted by friendly employees. The check-in process was quick and easy. We arrived to our room and had a spectacular view of the bay! The bed was very comfortable. The room was quiet. We ordered room service and they arrived in a timely manner. All in all, a great place to stay. We would definitely recommend this hotel to friends and family and would stay here again.

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This hotel is normally way out of my price range. But I used my hotels.com welcome rewards (love hotels.com for that!). The hotel is definately deserving of at least the 4 star rating. We arrived early and our room wasn't ready, they took our bags and gave recomendations of things to do. On Tuesdays there is a wonderful farmers market down the street, great restaurants close and the bay bridge across the street. We returned to the hotel right at 3 and, even though the check in is at 3, they upgraded our room for waiting. The room was amazing, modernly decorated, very comfortable bed, nice sheets, a sitting area at the large window with a perfect view of the bay bridge. The bridge view was even perfect laying in bed at night. The bathroom and shower was very large. The hotel isn't near the main touristy things, it's in the business district. But the train is right across the street, so that didn't make a difference to us. We took the trains to and from the SFO airport, and Fisherman's Warf (where many different tours start, Aquarium, lots of shopping, Treasure Island, etc).

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I love staying at this hotel. The service, the atmosphere...everything is great. The only thing I was bummed about is that they don't give you Fresh bath products in the room anymore. :( This made me sad.

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The Hotel Vitale is in a great location. Good transport links right outside for buses, F-line and Metro but close enough to walk to many attractions and areas. Staff were very helpful and respponded quickly to any requests. Only ate once in restuarant but excellent value and quality. Bar can get a bit noisy. Lively but depends on what you want. Just across road from Ferry Plaza which is great for food shops and eating places.

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We really liked our room but there were stains on the carpet which made it seem unclean. This wasn't something that the housekeeper could have taken care of. Other than that the room was very clean & comfortable.

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The staff was friendly, the room was fairly large, comfortable and beautifully decorated, and we love this area of San Francisco: right across the street from the Ferry Building, with its shops, good restaurants and farmer's market. And still convenient to walk or cab to Fisherman's Wharf, North Beach, and downtown. We will definitely stay here again in the future.

Friendly staff. Great location with awesome views from the observation lounges on 5th and 7th floors.

We had a handicap room this time, but it had a beautiful view of the Bay Bridge. The Vitale location is terrific for getting to the Ferry Building or hopping the street car for Union Square. Also it is across the street to Boulevard, a very nice restaurant.

I enjoy my one-night stay at the hotel. - Great greeting during checkin - Spacious (for SF) room with contemporary styling and amenities - Friendly staff - Convenient location to sights (Ferry Bldg, bay, bridge) and transportation Only negative was spotty service in the lounge/bar off the lobby.