La Grande Residence at The Sutton Place Hotel - Vancouver

a all-suite annex immediately adjacent to the main hotel. relatively spacious, with large LCD TV in living room, comfortable bedrooms (1 king, 1 queen), 2 adequate baths (tub only, w/o shower, in master), minimally equipped full kitchen with coffee-maker, coffee and tea supplied. reasonable indoor pool area with hot tub, adequate excercise facility (2 ellip's, 2 tread's, stationary bikes and weight machines). extremely friendly and helpful service at all levels. nice in-house restaurant, weekend evening choclate buffets as an event. 10 minute walk to harbour and convention center. 5 minute walk to shopping on Robson St, or nightlive on Granville St. A favorite hotel

very roomy and great location

Incredible...We could not have been treated any better. The staff is a class act. Room was incredible and kitchen was a godsend with a child. Look forward to staying there when we are in town again.

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Location was great. Service and attitude of staff was great. Room was spacious, well appointed and comfortable.

We were delighted with the standard and quality of the 1-bedroom apartment. Very large, comfortable and fully equipped at little more than the price of the usual 4-star hotel room. Staff were friendly and helpful. Car parking is expensive at $30 per day but valet parking is included in the price. The Suttton Place is close to Robson St for shopping and only 15min walk from the harbour area and Seabus terminal. Vancouver is a lovely city and you can walk to most downtown areas of interest. We also used the hop-on / hop-off trolley bus - a 2-day ticket is about $40 per person.

This is a lovely, upscale hotel in the heart of Vancouver. Rooms were very clean and comfortable, and the service was tops!

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Our party of five (three adults, two children) stayed in an 11th floor suite with two bedrooms, one-and-a-half baths, kitchen, living room, and dining room. The views were spectacular and the accommodations fit us well. An extra shower, however, would've been nice. The doormen, front desk, concierge, hotel shop personnel, and housekeeping all delivered outstanding service. Requests for extra towels, tea, etc. were filled almost instantly. The hotel's downtown location is convenient to public transportation, and we were able to walk to Stanley Park. Loud fire truck sirens were frequent during the day, but I don't recall being disturbed at night. Apparently, each suite has central air conditioning with the outside unit on the balcony. Although the unit was rather loud, its noise was never a problem when the balcony door was closed. Considering all the amenities (including a free daily newspaper), the price of the suite was quite reasonable.

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... and there was construction work going on.

Love the Sutton. The service is always top notch. The location couldn't be better. But the best part for us are the rooms in the Residence tower of the hotel. When traveling with our children, this is the perfect hotel. With a full kitchen, we go to Granville Island and stock up on all kinds of yummy, fresh foods so snacks and breakfast are taken care of. The grocery store next door to the hotel is perfect as well and has everything you could need. The room has plenty of space so we aren't all stacked on top of one another and there is the pool for when the kids need to burn a little extra energy. My go to spot when in Vancouver.

The La Grande Residence is not The Sutton Place Hotel. The carpet was worn and room conditions at the La Grande are "condo like" and disappointing. They are not of the same quality of the hotel. I would stay in the hotel the next time, not the La Grande.

Arriving at the Sutton Place in the heart of Vancouver with excellent valet and bell service was a treat. Dinner in the hotel's Fleuri Restaurant that evening was fantastic. Located at the top of Robson, this is great place to start out the day shopping and finding places to eat. The large living room in our one bedroom suite had a nice surround sound system and very nice comfortable furniture. The battery in the remote to turn on the tv was dead but was fixed in a matter of minutes. The flat panel screen developed a black streak down the side but we weren't there to watch tv:) The bed, pillows and room comfort were very adequate.

Pricey, but Good Value for the Money

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We stayed in the Grande Residence part of the hotel, which was perfectly nice, but felt a little less fancy than I had expected. But having a kitchen was great, and we were able to save money by eating a few meals in our suite. The staff was extremely helpful and friendly.

The service was great. The hotel had a good location for shopping and getting around the city. We didn't have enough towels in our room, but they were very quick to bring some up. We were able to check in early which was very convenient. Overall, great place!!

Hotel has a lot of benefits: city center location, room with full kitchen and supermarket next door, ideal when travelling with children. We had a deluxe room with kitchen - room was dim, quite cramped, (kitchen and bathroom starting to look quite dated) and uncomfortably hot, even with the heating turned off. Had to resort to opening the patio doors at night, but then had city center noise, sirens etc. to contend with. Also bear in mind, that parking is not free for residents at this hotel and significantly adds to the cost of your stay.

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very nice & cozy hotel. very quiet. grocery store as well as wine shop around the corner helps a lot, there are also few restaurants within couple minutes of walking (french, thai, fusion etc). all this makes waking up in the morning and thinking "now what.." more convenient. art gallery is few blocks away, boutiques, shops etc. for the girls are also right next to the hotel. no regrets at all for spending some time in this hotel.

The hotel service, location and quality are all excellent. A few details we had not planned for were parking which the hotel charges $28/day. I was bumbed to know that internet access was not free and for an extra charge of $15/day. So take these figures into account when booking.

Our stay at the Hotel was fantastic, there was so much space which made our vacation with two children a wonderful experience. The hotel staff were very friendly and helpful. The location is ideal and I loved that we had a Food Market across the street. The hotel made our holiday the complete ultimate family vacation.

Room was in a great location. Nice to have kitchenette so we didn't have to eat every meal out.

This hotel was fabulous! It is absolutely in the middle of everything, with a grocery store half a block away, a wine shop next door that offers wine tasting twice nightly, Robson Street shopping and a movie complex steps away, the Trolley tour and elevated train all within walking distance. We took the train and then a short taxi ride to the hotel. The conceirge was extremely helpful, even finding a bottle of rare balsamic vinegar for us. It was like having our own travel guide! The only disappointment was the extremely expensive hotel restaurant although the food was excellent. There weren't any choices that our teenager would consider.

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Our hotel was great and the service provided was outstanding!!! The only thing was that a broken water pipe caused the entire lobby to flood! The fire department was called and things were taken care of very quickly. While many would probably think this was a bad thing, we found the incident to be quite enternaining and they were very helpful in helping the guests during the event.

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This hotel was the perfect location for downtown vancouver's shopping, night scene, and restaurants. I would definitely stay here again!

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The Sutton Place is a tremendous value for the service, quality, and location. I will definitely be staying there again next time I come back to Vancouver. I haven't been able to rest so well in a hotel in ages.

We loved our room. It was a 1 bedroom suite with full kitchen. Plenty of room for the two of us, but would easily accommodate a family with young children. Location was wonderful . . . grocery store on the corner, within walking distance of Stanley Park, Robson Street, Chinatown & Gastown. Public transportation is inexpensive and efficient. We travelled as far as Grouse Mountain and the Capilano Suspension Bridge in North Vancouver, utilizing the bus and ferries. We stayed in Vancouver for a week without car transportation and did not feel like we had missed a thing. Look forward to staying at La Grande Residence at The Sutton Place Hotel in the future.

Our one bedroom suite was on the second floor facing Burrard. Not sure if this room was a good representation of the other suites but the bathroom was tiny. It was also very noisy till very late at night and since there is a hospital a few blocks away, you will hear a lot of sirens. Also didn't appreciate the dirty carpet. The staff is great and it is very centrally located. Good hotel but try to get a room off the main street.

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Loved the full kitchen and the market next door. Great for feeding the kids their favorites without having to battle restaurants. Also kept food costs down. Perfect room for a family with kids--space for kids to play. Wine shop nearby also a plus. Hotel staff extremely helpful and friendly.

This is the best hotel in Vancouver. When the stars come to the city to film movies they stay here. This is the second time we stayed at the Sutton Place and we love it. We will never stay anywhere else in Vancouver. The service is simply outstanding. They go to extra effort to make you feel like royalty from the loading of your bags in the lobby to the room service. The food here is excellent too, both in the room and at the restaurant. Its no wonder they earned the Five Diamond Award. The Spa here is also great, a little on the expensive side, but I was in such desperate need for a massage it was worth it. Now, two comments about cleanliness. First, the spa's showers had not been cleaned, there was hair and used towels on the floor. I mentioned it and the desk ladies and they were apologetic. Secondly, our room itself was not throughly cleaned enough to our liking. Overall it was clean, but there were a few small details that when added up together made us feel that housekeeping could have done better. We mentioned it to the front desk, and the head of housekeeping visited us personally to apologize and inspect the room. She gave us 4 certificates for free breakfast to make up for it. Which pleased us very much.

Great location! One bedroom suite was plenty of room for a family of four with a full kitchen and dining room table. Supermarket right next store, Robson Street right around the corner, Canada Place and the Skystation just a few blocks. Bathrooms are a bit small and three out of seven nights we had to call to request wash clothes and extra towels. They randomly gave us two or three bath towels, but rarely four... All in all a good stay.

This is a wonderful place to stay, friendly, spatious and it really feels like you are staying in your own serviced flat. The spa was lovely, the gym well equipped and the swimming pool great.

I can't say enough about the hotel staff. They were extremely friendly,helpful, courteous and very genuine with their service. We got the one bedroom suite which was very comfortable for my wife (who is hard to impress with hotels) two 13 year olds, myself and our 1yr old. The kitchen was tight quarters, but the bathroom was surprisingly large compared to standard hotel bathrooms. The location was great also. Great restaurants all around, a grocery store across the street, and all the shopping you can stand less than 1 block away on Robson st. The pool was a bit on the chilly side so we didn't spend much time in it. We highly recommend this hotel and will stay in it again for our next trip to Vancouver.

From now on we will stay here while in Vancouver. It was the perfect place for our family. Their were 2 adults, 2 kids in our room and it was perfect for the four of us. The kitchen was great and we all had a comfortable nights sleep. Service was A+ and the whole family enjoyed the pool. I would like to use the gym the next time around, it looked really nice.

We booked a two bedroom suite, and was given the corner unit on the top floor. We had spectacular views all the way to Stanley Park. The furnishings were very comfortable and modern. Next door is a wonderful specialty grocery store with many prepared items, and a wine shop is located in the hotel. We couldn't have desired a better location in Vancouver - literally we walked everywhere. The hotel gym was somewhat cramped and the equipment was old - we were dissapointed to learn upon check in that the hotel pool and jacuzzi was closed for repairs. Ask for David at the concierge's desk - he's the best, and so were all other staff personnel.

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